the ear next to Houskins. Keith pulled into the parking lot shortly thereafter. As Keith drove past her, Houskins thought Keith was going to take the parking spot she had been waiting for, and stated, “oh, mother fuck, no he won’t do this.” Keith overheard Houskins through the open car windows.
Keith took the parking space and Hous-kins parked her car in another space nearby. Both exited their cars and approached one another. A verbal argument ended with Keith striking Houskins in the face. Bowers was present for the argument and saw Keith strike Houskins. Two more correctional officers, Claude Lawrence and Dennis Calderone, arrived on the scene moments after the incident, but neither witnessed Keith striking Houskins. According to Houskins, Lawrence came over and told her to “shut the fuck up” and “nobody was going to lose their job” over the incident; Calderone walked away from the area.
After the altercation ended, Houskins reported for duty. On the advice of two lieutenants, she filed a CCDOC incident report in which she described the attack. Houskins went to the emergency room at Cermak Health Services, where doctors examined her, took x-rays, and ordered her to apply cold packs to her right jaw and take Tylenol for any pain.
Under the CCDOC General Orders, which set forth policy, procedure, and requirements of conduct for CCDOC employees, it was Houskins’s obligation to report incidents of misconduct immediately to her supervisor. So, after leaving Cer-mak, Houskins recounted the incident to her supervisor, Patricia Tolbert, including her use of foul language and Keith’s attack. Tolbert took Houskins, along with Bowers, to the Internal Affairs Division (“IAD”) to make a complaint against Keith, Lawrence, and Calderone. Hous-kins gave her statement to investigators, repeating the story about her use of foul language, the argument, Keith’s attack, and Lawrence’s and Calderone’s responses. IAD began the investigation shortly thereafter. The day after the incident, Keith was de-deputized, or stripped of his duties as a correctional officer, as a result of the complaint Houskins filed against him.
On the same day she reported the incident to IAD, Houskins went to the emergency room at the University of Illinois at Chicago Hospital for head pain and later filed a police report, attempting to have Keith arrested for assault and battery.1 According to Houskins, she also contacted the Cook County State’s Attorney’s Office in October and left a message for an assistant state’s attorney regarding criminal charges being filed against Keith, but no one returned her phone call and she did not follow up.
On December 14, 2001, the IAD completed its investigation into the Hous-kins/Keith incident. IAD Investigator Gregory Ernst found that the evidence was “inconclusive” against Keith, Calder-one, and Lawrence. However, Ernst “sustained” the investigation into Houskins’s conduct, finding that Houskins used obscene language in violation of General Order 3.8 § III D-l of the CCDOC Ethics and Standards of Conduct, which states that employees must conduct themselves in a professional and ethical manner, both on and off duty, and “[ejmployees will refrain from the use of abusive or obscene language, threats, and coercion.” On Jan
1
The police report indicated that Houskins “stated [that the incident] would be handled internally by [the] county,” however Houskins denied making this statement to police. Criminal charges were never filed against Keith.