3
I note that I have long been of the opinion that a fee award under Rule 37 should not be considered a personal sanction on an attorney that is potentially reportable to the State Bar of California pursuant to Business and Professions Code section 6068 o 3 . C.f. Medina v. United Parcel Service, No. C-06-791 JW PVT, 2007 WL 2123699 N.D. Cal. 2007 state statute “exemptsμ discovery-related proceedings from self-reporting obligation . 16 JACQUELYN “JACKIE” LACEY, in her individual capacity; and 17 JACQUELYN “JACKIE” LACEY as trustee of the D and J Lacey Family 18 Trust dated November 23, 2016, 19 Plaintiff, 20 v. 21 STATE FARM GENERAL INSURANCE COMPANY, an Illinois 22 corporation, and DOES 1-50, inclusive, 23 Defendant. 24 25 508432015.1 CASE NO. 2:24-CV-05205-FMO-MAA PLAINTIFF’S BRIEF IN SUPPORT OF OBTAINING RELEVANT, NON-PRIVILEGED DOCUMENTS FROM DEFENDANT STATE FARM GENERAL INSURANCE COMPANY 16 At the center of this case is a fundamental question: Did State Farm act in bad 17 faith when it denied or delayed coverage for the Laceys’ claim? That inquiry 18 necessarily turns on the conduct and state of mind of the decision-makers— 19 specifically, State Farm’s claims adjusters—whose internal communications and 20 reasoning during the claims process are directly at issue. Yet State Farm now seeks 21 to withhold precisely those communications through boilerplate assertions of 22 privilege, despite failing to demonstrate that any recognized legal privilege in fact 23 applies. 24 Plaintiff challenges only a narrow subset of the documents identified in State 25 Farm’s privilege log—specifically, those highlighted in red and green in Exhibit B 26 to Plaintiff’s April 4, 2025 Letter Brief to the Special Master. The red entries concern 27 communications between claims representatives made during the ordinary course of 28 claims handling, while the green entries reflect internal discussions about purported 508432015.1 *1 CASE NO. 2:24-CV-05205-FMO-MAA PLAINTIFF’S BRIEF IN SUPPORT OF OBTAINING RELEVANT, NON-PRIVILEGED DOCUMENTS FROM DEFENDANT STATE FARM GENERAL INSURANCE COMPANY 19 Plaintiff’s request is modest, narrowly tailored, and consistent with both 20 statutory authority and principles of fairness. A limited in camera review of these 21 selected documents (or a subset of these challenged documents) will allow the Court 22 to determine whether State Farm’s privilege claims are valid or merely an attempt to 23 shield relevant, discoverable evidence. Because these documents bear directly on the 24 conduct and state of mind of the claims personnel whose decisions are central to the 25 bad faith claim, Plaintiff respectfully requests that the Court grant the request for in 26 camera review pursuant to Evidence Code § 915(a) and (b). 508432015.1 *2 CASE NO. 2:24-CV-05205-FMO-MAA PLAINTIFF’S BRIEF IN SUPPORT OF OBTAINING RELEVANT, NON-PRIVILEGED DOCUMENTS FROM DEFENDANT STATE FARM GENERAL INSURANCE COMPANY 16 Upjohn Co. v. U.S., 449 U.S. 383, 395-96 (1981) (ACP only protects 17 communications from client to attorney, and not disclosure of underlying facts). 18 Based on the foregoing, Plaintiff has made a factual showing that State Farm’s claims 19 file notes may not be privileged. 20 B. In Camera Review Is Warranted Because the Claims Adjusters’ 21 Conduct Is the Core of the Bad Faith Claim and Cannot Be Shielded. 22 This case turns on what State Farm’s claims personnel did, when they did it, 23 and why. The internal communications reflect the evaluative process that led to State 24 Farm’s decisions regarding its initial denial of coverage to David Lacey. Indeed, 25 State Farm seeks to withhold from disclosure even the very first entry into its claims 26 file titled “New Suit Notification.” This communication has been entirely redacted 27 and reflects the entry as having been made into the file by a claims representative – 28 without reference to an attorney (or even a communication with an attorney) 508432015.1 *8 CASE NO. 2:24-CV-05205-FMO-MAA PLAINTIFF’S BRIEF IN SUPPORT OF OBTAINING RELEVANT, NON-PRIVILEGED DOCUMENTS FROM DEFENDANT STATE FARM GENERAL INSURANCE COMPANY 508432015.1 PLAINTIFF’S BRIEF IN SUPPORT OF OBTAINING RELEVANT, NON-PRIVILEGED DOCUMENTS FROM DEFENDANT STATE FARM GENERAL INSURANCE COMPANY 16 JACQUELYN “JACKIE” LACEY, in her individual capacity; and 17 JACQUELYN “JACKIE” LACEY as trustee of the D and J Lacey Family 18 Trust dated November 23, 2016, 19 Plaintiff, 20 v. 21 STATE FARM GENERAL INSURANCE COMPANY, an Illinois 22 corporation, and DOES 1-50, inclusive, 23 Defendant. 24 25 508432015.1 CASE NO. 2:24-CV-05205-FMO-MAA PLAINTIFF’S SECOND AMENDEDBRIEF IN SUPPORT OF OBTAINING RELEVANT, NON- PRIVILEGED DOCUMENTS FROM DEFENDANT STATE FARM GENERAL INSURANCE COMPANY 16 At the center of this case is a fundamental question: Did State Farm act in bad 17 faith when it denied or delayed coverage for the Laceys’ claim? That inquiry 18 necessarily turns on the conduct and state of mind of the decision-makers— 19 specifically, State Farm’s claims adjusters—whose internal communications and 20 reasoning during the claims process are directly at issue. Yet State Farm now seeks 21 to withhold precisely those communications through boilerplate assertions of 22 privilege, despite failing to demonstrate that any recognized legal privilege in fact 23 applies. 24 Plaintiff challenges only a narrow subset of the documents identified in State 25 Farm’s privilege log—specifically, those highlighted in red and green in Exhibit B 26 to Plaintiff’s April 4, 2025 Letter Brief to the Special Master. The red entries concern 27 communications between claims representatives made during the ordinary course of 28 claims handling, while the green entries reflect internal discussions about purported 508432015.1 *1 CASE NO. 2:24-CV-05205-FMO-MAA PLAINTIFF’S SECOND AMENDED BRIEF IN SUPPORT OF OBTAINING RELEVANT, NON- PRIVILEGED DOCUMENTS FROM DEFENDANT STATE FARM GENERAL INSURANCE COMPANY 19 Plaintiff’s request is modest, narrowly tailored, and consistent with both 20 statutory authority and principles of fairness. A limited in camera review of these 21 selected documents (or a subset of these challenged documents) will allow the Court 22 to determine whether State Farm’s privilege claims are valid or merely an attempt to 23 shield relevant, discoverable evidence. Because these documents bear directly on the 24 conduct and state of mind of the claims personnel whose decisions are central to the 25 bad faith claim, Plaintiff respectfully requests that the Court grant the request for in 26 camera review pursuant to Evidence Code § 915(a) and (b). 508432015.1 *2 CASE NO. 2:24-CV-05205-FMO-MAA PLAINTIFF’S SECOND AMENDED BRIEF IN SUPPORT OF OBTAINING RELEVANT, NON- PRIVILEGED DOCUMENTS FROM DEFENDANT STATE FARM GENERAL INSURANCE COMPANY 17 Each of the above examples, albeit limited given the page limits, are claims 18 file notes entered by claims adjusters assigned to handle the Lacey’s claim file in the 19 regular course of their business, none of which are addressed to counsel for legal 20 opinions, nor are they attorney-work product. Rather, these internal notes reference 21 the adjusters’ recommendations, pending activities, and discussion with other State 22 Farm claims representatives regarding the Lacey’s insurance claim. National Steel 23 Products Co. v. Superior Court, 164 Cal.App.3d 476, 489 (1985) (Privilege is strictly 24 construed because it suppresses relevant facts which may be necessary for a just 25 decision.) 26 What Costco also reaffirmed is the long-standing principle that “a client cannot 27 protect unprivileged information from discovery by transmitting it to an attorney.” 28 Costco, supra, 47 Cal.4th at 735. Indeed, “[b]ecause an in-house lawyer often has 508432015.1 *7 CASE NO. 2:24-CV-05205-FMO-MAA PLAINTIFF’S SECOND AMENDED BRIEF IN SUPPORT OF OBTAINING RELEVANT, NON- PRIVILEGED DOCUMENTS FROM DEFENDANT STATE FARM GENERAL INSURANCE COMPANY 16 communications from client to attorney, and not disclosure of underlying facts). 17 Based on the foregoing, Plaintiff has made a factual showing that State Farm’s claims 18 file notes may not be privileged. 19 B. In Camera Review Is Warranted Because the Claims Adjusters’ 20 Conduct Is the Core of the Bad Faith Claim and Cannot Be Shielded. 21 This case turns on what State Farm’s claims personnel did, when they did it, 22 and why. The internal communications reflect the evaluative process that led to State 23 Farm’s decisions regarding its initial denial of coverage to David Lacey. Indeed, 24 State Farm seeks to withhold from disclosure even the very first entry into its claims 25 file titled “New Suit Notification.” This communication has been entirely redacted 26 and reflects the entry as having been made into the file by a claims representative – 27 without reference to an attorney (or even a communication with an attorney) 28 whatsoever. The wholesale redaction reflected in SF-CF (HO) 000110 is a further 508432015.1 *8 CASE NO. 2:24-CV-05205-FMO-MAA PLAINTIFF’S SECOND AMENDED BRIEF IN SUPPORT OF OBTAINING RELEVANT, NON- PRIVILEGED DOCUMENTS FROM DEFENDANT STATE FARM GENERAL INSURANCE COMPANY 508432015.1 PLAINTIFF’S SECOND AMENDED BRIEF IN SUPPORT OF OBTAINING RELEVANT, NON- PRIVILEGED DOCUMENTS FROM DEFENDANT STATE FARM GENERAL INSURANCE COMPANY 20 Trust dated November 23, 2016, 21 Plaintiffs, 22 vs. 23 STATE FARM GENERAL INSURANCE COMPANY, an Illinois 24 corporation, and DOES 1-50, inclusive, 25 Defendants. Complaint filed: July 4, 2020 *2550949.1 DECLARATION OF TRENT COPELAND IN RESPONSE TO SPECIAL MASTER’S ORDER TO SHOW CAUSE RE SANCTIONS 26 Gemini, Google’s AI product, for information and cases related to insurance 27 companies defending against bad faith claims. I compiled a significant number of 28 notes which I believed (1) accurately reflected current law, and (2) had been *2550949.1 -2- DECLARATION OF TRENT COPELAND IN RESPONSE TO SPECIAL MASTER’S ORDER TO SHOW CAUSE RE SANCTIONS 18 Compounding matters, prior to the filing of version 2, my legal assistant noticed that 19 we were working off of multiple drafts—none of which, we later realized, had been 20 thoroughly checked. Further, I cannot say with certainty how the parenthetical for 21 National Steel changed between versions 1 and 2, but I suspect the switch resulted 22 from uploading a different version that included the correct citation. In our haste to 23 meet the filing deadline, we failed to (1) ensure that the correct and final document 24 had been uploaded, and (2) conduct a thorough citation check of the cases submitted 25 to the Court—both of which should have occurred and which I assumed had been 26 completed. 27 7. In short, our process broke down at several levels across both firms. 28 And as the most senior lawyer on our collective team — whether cite-checking was *2550949.1 -3- DECLARATION OF TRENT COPELAND IN RESPONSE TO SPECIAL MASTER’S ORDER TO SHOW CAUSE RE SANCTIONS 16 Practical Guidance, the State Bar’s interim AI Guidelines, and other work we are 17 doing to responsibly support the exploration of AI internally and within the legal 18 profession balance opportunity against the risks of bias, inaccuracy, incompleteness, 19 and falsehood that could undermine the benefits that generative AI will create.” 20 Additionally, I also understood that while the use of AI does not violate Business 21 and Professions Code 6068(e)(2), my ethical duties included double-checking the 22 source accuracy. Because I was aware of this guidance, I should have been more 23 mindful and cautious about the risks, and I should have informed my team of my use 24 of AI so that we could collectively mitigate any errors that might result, even from 25 its good-faith use. I fell short in that regard and that will never happen again. 26 9. Following the Special Master’s instructions, I have personally reviewed 27 each and every citation and quotation - and compared these findings with my 28 colleagues - to be certain that we have found any possible issues with the citations, *2550949.1 -4- DECLARATION OF TRENT COPELAND IN RESPONSE TO SPECIAL MASTER’S ORDER TO SHOW CAUSE RE SANCTIONS 19 Cal.App.4th 1485, 1503 (2007) (“Communications by corporate 20 employees that are not made at the direction of counsel or for the 21 purpose of legal advice are not privileged.”) – the pincite should be 22 1504 and state: “otherwise routine, non-privileged communications 23 between corporate officers or employees transacting the general 24 business of the company do not attain privileged status solely because 25 in-house or outside counsel is ‘copied in’ on correspondence or 26 memoranda”. 27 c. Page 5 of Dkt. 98: 28 i. Costco, supra, 47 Cal.4th at 739 – should not have quotes *2550949.1 -5- DECLARATION OF TRENT COPELAND IN RESPONSE TO SPECIAL MASTER’S ORDER TO SHOW CAUSE RE SANCTIONS 28 Auto. Ins. Co., 137 A.2d 401, 402 (1st Dep’t 1988) (“Where it is alleged *2550949.1 -6- DECLARATION OF TRENT COPELAND IN RESPONSE TO SPECIAL MASTER’S ORDER TO SHOW CAUSE RE SANCTIONS DECLARATION OF TRENT COPELAND IN RESPONSE TO SPECIAL MASTER’S ORDER TO SHOW CAUSE RE SANCTIONS 26 Defendants. DECLARATION OF RYAN Q. KEECH IN RESPONSE TO THE SPECIAL MASTER’S ORDER TO SHOW CAUSE RE: SANCTIONS DECLARATION OF RYAN Q. KEECH IN RESPONSE TO THE SPECIAL MASTER’S ORDER TO SHOW CAUSE RE: SANCTIONS 24 Mr. Vahedy and Ms. Carpenter to provide a revised draft. I understand that Mr. 25 Vahedy worked with Mr. Copeland and Ms. Carpenter to address these comments 26 throughout the day on April 12, 2025 and circulated a revised version of the brief late 27 in the morning of April 13, 2025. DECLARATION OF RYAN Q. KEECH IN RESPONSE TO THE SPECIAL MASTER’S ORDER TO SHOW CAUSE RE: SANCTIONS DECLARATION OF RYAN Q. KEECH IN RESPONSE TO THE SPECIAL MASTER’S ORDER TO SHOW CAUSE RE: SANCTIONS DECLARATION OF RYAN Q. KEECH IN RESPONSE TO THE SPECIAL MASTER’S ORDER TO SHOW CAUSE RE: SANCTIONS DECLARATION OF RYAN Q. KEECH IN RESPONSE TO THE SPECIAL MASTER’S ORDER TO SHOW CAUSE RE: SANCTIONS DECLARATION OF RYAN Q. KEECH IN RESPONSE TO THE SPECIAL MASTER’S ORDER TO SHOW CAUSE RE: SANCTIONS 26 Defendants. DECLARATION OF KEIAN VAHEDY IN RESPONSE TO THE SPECIAL MASTER’S ORDER TO SHOW CAUSE RE: SANCTIONS 18 Brief. I take seriously the critical importance of accuracy in case citations in order 19 for the Special Master and the Court to meaningfully do their jobs, and I know that 20 my colleagues share the same view. I believed that the research submitted to me 21 when I worked on drafting the brief was accurate and that the cases were properly 22 cited. I had no information suggesting that any of the citations may have come from 23 artificial intelligence and had no involvement in finalizing or submitting the document 24 for filing. But it is still no excuse. As the associate tasked with drafting Plaintiff’s 25 Brief, I should have made sure to cite-check not only the cases I provided, but also 26 the cases that originated from Mr. Copeland’s outline. 27 4. To begin: I and Mr. Copeland have been primarily responsible for the 28 briefing associated with the privilege issue addressed by the Court on April 7, 2025.-2- DECLARATION OF KEIAN VAHEDY IN RESPONSE TO THE SPECIAL MASTER’S ORDER TO SHOW CAUSE RE: SANCTIONS 20 April 12, 2025 I worked with Mr. Copeland and Ms. Carpenter to address these 21 comments. I circulated a revised version of the brief on the morning of April 13, 22 2025. 23 7. On April 13, 2025, Mr. Copeland informed me that the revisions were 24 appropriate and that he and his firm would take responsibility for finalizing, filing and 25 submission to the Court. I offered to provide assistance in this regard, though did not 26 hear anything relating to the brief until approximately noon on April 14, 2025, when 27 I learned that Mr. Copeland’s firm was experiencing formatting and submission issues 28 with the JAMS system that were creating difficulty with meeting the Court’s deadline.-3- DECLARATION OF KEIAN VAHEDY IN RESPONSE TO THE SPECIAL MASTER’S ORDER TO SHOW CAUSE RE: SANCTIONS 20 Master’s review. I confirm that most citations in the brief stand for the propositions 21 for which they are cited. However, I also confirm finding that the following citations 22 should be noted as follows and apologize again for not catching these issues sooner: 23 a. Page 3 of Dkt. 98: 24 i. People v. Superior Court, 25 Cal.4th 703, 725 (2001) 25 (“A trial court has broad discretion to review materials 26 in camera to determine whether a claimed privilege 27 applies.”) – there should be no quotes in the 28 parenthetical, which should refer to n. 7.-4- DECLARATION OF KEIAN VAHEDY IN RESPONSE TO THE SPECIAL MASTER’S ORDER TO SHOW CAUSE RE: SANCTIONS DECLARATION OF KEIAN VAHEDY IN RESPONSE TO THE SPECIAL MASTER’S ORDER TO SHOW CAUSE RE: SANCTIONS DECLARATION OF KEIAN VAHEDY IN RESPONSE TO THE SPECIAL MASTER’S ORDER TO SHOW CAUSE RE: SANCTIONS DECLARATION OF KEIAN VAHEDY IN RESPONSE TO THE SPECIAL MASTER’S ORDER TO SHOW CAUSE RE: SANCTIONS 22 Proceeding before Special Master Hon. Plaintiffs, 23 vs. 24 25 STATE FARM GENERAL INTENDED SANCTIONS AND FEE INSURANCE COMPANY, an Illinois ORDERS 26 corporation, and DOES 1-50, inclusive, Date: April 29, 2025 27 Defendants. Time: 10:00 a.m. Place: Remote via Zoom PLAINTIFF’S RESPONSE TO SPECIAL MASTER’S NOTICE 17 Promptly Disclosed, and Cured Without Causing Any Prejudice 18 Given limited space, and the Special Master’s familiarity with the facts from 19 the submitted declarations, Plaintiff will not provide a comprehensive discussion of 20 the facts here, but summarizes the following points germane to the arguments: 21 • Following the OSC, Plaintiff’s counsel candidly disclosed that limited portions of the Supplemental Brief were initially drafted with the aid of 22 generative artificial intelligence (“AI”), in an effort to explore time-saving 23 methods during a period of constrained resources. Upon internal review, counsel acknowledged all of the case authority that had been AI-generated, 24 and additionally identified and disclosed other inconsistencies, including 25 pin cite errors and misplacement of parentheticals. Plaintiff’s counsel specifically requested the Court not to rely upon the two nonexistent cases. 271 See Declarations of Trent Copeland (“Copeland Decl.”), Ryan Keech (“Keech Decl.”) and Keian 28 Vahedy (“Vahedy Decl.”), all submitted April 18, 2025. PLAINTIFF’S RESPONSE TO SPECIAL MASTER’S NOTICE 20 To impose sanctions under the Court’s inherent authority, the target “must 21 have ‘engaged in bad faith or willful disobedience of a court’s order.’” Fink v. 22 Gomez, 239 F.3d 989, 992 (9th Cir. 2001); see also U.S. v. Stoneberger, 805 F.2d 23 1391, 1393 (9th Cir. 1986) (“A specific finding of bad faith...must ‘precede any 24 sanction under the court’s inherent powers.’”) (citations omitted). As detailed 25 above, there is no bad faith here, and thus sanctions under the Court’s inherent 26 powers are not appropriate. See, e.g., United States v. Cohen*, 724 F. Supp. 3d 251, 27 258 (S.D.N.Y. 2024) (declining to impose sanctions upon attorney for mistaken 28 inclusion of erroneous AI material in brief, holding that “the Court cannot find that PLAINTIFF’S RESPONSE TO SPECIAL MASTER’S NOTICE 25