warning was labeled as “final”; however, on October 17, 2012, Group Health gave her a second final written warning for recording on her timesheet that she had worked during a period when she was in fact absent. (Wood Deck ¶ 12, Exs. K, L; McDaniels Dep. at 110:14-111:19, 123:23-128:10.) In each of the latter three incidents, Ms. McDaniels’ dishonesty regarding the incident aggravated the underlying misconduct. (Wood Deck ¶ 12, Exs. J-L; McDaniels Dep. at 98:1-100:16, 118:16-120:1, 125:5-126:20.)
The fifth incident occurred on October 12, 2012, a week before Group Health terminated Ms. McDaniels’ employment. (Wood Deck Ex. M; McDaniels Dep. at 135:2-9.) On that day, Ms. McDaniels was working at a non-patient-facing workstation behind the short wall in the Unit. (Wood Deck Ex. N; McDaniels Dep. at 143:20-24.) Around 3:00 p.m., Terrie Tim-mers, one of her co-workers who was working in front of the wall, informed Ms. McDaniels that a man wanted to see her. (Wood Deck Ex. N; McDaniels Dep. at 143:20-24.) When Ms. McDaniels asked who it was, Ms. Timmers went back to check. (Wood Deck Ex. N; McDaniels Dep. at 143:20-144:6.) She returned to tell Ms. McDaniels that the man was a process server waiting to serve papers on Ms. McDaniels. (Wood Deck Ex. N; McDaniels Dep. at 144:7-9.)
At that time, Ms. McDaniels was involved in a dispute with her homeowners association regarding dues that Ms. McDaniels allegedly owed to the association. (McDaniels Dep. at 135:2-18.) Apparently, she had been served with papers at her home already and did not want to be served at work. (Id. at 142:14-143:1, 146:11-147:8; Wood Deck Ex. N.) After conferring with Ms. McDaniels, Ms. Tim-mers told the process server that Ms. McDaniels was not there. (Wood Deck Ex. N; McDaniels Dep. at 144:7-15.) The process server replied that he would wait. (Wood Deck Ex. N; McDaniels Dep. at 144:12-16.) Ms. McDaniels overheard that remark and got up from her desk and left. (Wood Deck Ex. N.)
Shortly thereafter, Ms. McDaniels called the operator at Group Health. (Id.; McDaniels Dep. at 144:17-145:1.) She told the operator that there was a man in the Unit who was harassing an employee. (McDaniels Dep. at 136:17-139:18; Wood Deck ¶¶ 18-19.) When the operator asked if Ms. McDaniels was calling a code, she hesitated, possibly not understanding what a code was. (McDaniels Dep. at 137:16-138:12.) ■ She then stated that security needed to come remove the man from the building. (Id. at 138:12-14.) The operator asked if this meant that she wanted a code gray. (Id. at 138:15-16.) Ms. McDaniels responded that she did, and the operator called a code gray throughout the facility. (Id. at 138:17-139:18; Wood Deck ¶16, Exs. M, N.) When security arrived, they found no hostile or threatening persons. (Wood Deck ¶ 17, Ex. O.) Eventually they ascertained that Ms. McDaniels had called regarding the process server, who had been sitting quietly in the waiting room. (Id. ¶¶ 17, 21, Exs. N, O.)
The code gray had a substantial disruptive effect. (Id. ¶ 25, Ex. M.) On that day, doctors in the Unit were performing abortions; and as such, a warning about a hostile person in the Unit was particularly disconcerting to staff members. (Id. ¶¶ 15, 21, 25, Exs. M, N.) Additionally, several security guards responded and spent approximately thirty minutes dealing with the incident. (Id. ¶¶ 16, 25, Exs. M, O.)
In the investigations that followed the code gray, Ms. McDaniels changed her version of events multiple times. Initially, she told the security guards that the process server had raised his voice to her.